We start by aligning technical practice with business outcomes, clarifying priorities and constraints.
Classification of platforms, applications and data by criticality
Definition of service levels for configuration currency, patch cadence and remediation windows
Identification of regulatory obligations and evidence requirements
Agreement on ownership, handoffs and escalation routes across teams
Eliminate variance at the source. We design and maintain hardened baselines that express security and operational standards without impeding performance.
Golden images for operating systems, middleware and runtimes
CIS aligned hardening with tailored exceptions and documented rationale
Parameterised builds to accommodate environment specifics without drift
Versioned patterns for servers, containers and network devices
We codify the platform so that builds are deterministic, reviewable and repeatable.
Declarative definitions for infrastructure (Terraform), configuration (Ansible, DSC) and packaging
Git-centred workflows with branching, code review and policy gates
CI/CD pipelines to validate syntax, test idempotency and run compliance checks
Controlled promotion from development to production with signed artefacts
Maintaining intent over time is critical. We enforce desired state and expose variance quickly.
Scheduled and event-driven convergence to remediate configuration deviation
Drift detection with context: who changed what, where and when
Safe guardrails to prevent destructive remediations during incident conditions
Exceptions managed by policy with expiry, owner and documented justification
Currency is non negotiable for resilience and security.
We engineer a disciplined, data-led approach.
Risk-based patching windows mapped to asset criticality and exposure
Automated pre-checks, dependency validation and staged roll outs
Integration with vulnerability scanners and vendor advisories
Measurement of coverage, mean time to remediate and SLA adherence
Credential sprawl erodes control.
We implement robust practices for sensitive material.
Centralised secret stores with RBAC, MFA and detailed audit trails
Just-in-time credential issuance and automatic rotation
Encryption key lifecycle management and HSM integration where required
Elimination of secrets from code and configuration via template injection
Changes must be traceable and reversible. We build release processes that protect stability and speed.
Pre-production parity to validate changes under realistic conditions
Canary and blue green strategies to minimise risk during rollout
Structured back out plans with tested restore points
Change notes auto generated from commits and pipeline runs
Accurate metadata underpins effective change and incident response.
Automatic asset discovery and normalisation across data centres
Real time enrichment of CMDB with configuration state and ownership
Application dependency graphs to inform sequencing and impact analysis
Lifecycle attributes (support status, patch level, baseline version) maintained as sources of truth
Controls must be enforced consistently and evidenced reliably.
Policies codified and evaluated continuously against live configuration
Control mapping to ISO 27001, NCSC guidance, NIS2 and sector frameworks
Evidence packs including test results, drift logs and approval histories
Readiness for audits with demonstrable lineage from requirement to proof
Visibility is essential to prevent blind spots and reduce time to restore normal operations.
Dashboards for baseline adherence, drift hotspots and patch exposure
Alerting on configuration events that change risk posture
Correlation of config changes with performance and incident metrics
Trend analysis to identify chronic issues and inform backlog priorities
We integrate with your teams and partners to ensure clarity, pace and accountability.
Co-managed options with clearly defined swimlanes for platform, security and application teams
ITIL aligned practices for change, release and configuration management
Routine cadences: CAB participation, backlog grooming and service reviews
Knowledge transfer, runbooks and enablement to establish capabilities
Cost control should accompany control improvement.
Our commercial approach is transparent and outcomes oriented.
Subscription tiers that bundle tooling, management and reporting
Consumption pricing for seasonal or project based expansion
Cost attribution by portfolio, environment or business unit
Periodic value reviews tied to risk reduction, stability gains and speed of delivery
We deliver in structured phases to de risk adoption and accelerate benefits.
Discovery: estate inventory, standards review and gap analysis
Design: target operating model, patterns, policies and implementations
Build: baseline creation, pipeline setup and pilot workloads
Expand: phased onboarding, remediation of technical debt and process maturation
Operate: continuous enforcement, reporting and iterative improvement
With disciplined standardisation, automation and continuous assurance, our configuration management services transform configuration from a source of risk into a strategic asset.
Engage our specialists to arrange a technical assessment and receive a tailored roadmap aligned to your objectives, risk appetite and regulatory context.